Terms & Conditions

 

Privacy Policy

Your personal information is used solely for account verification, data ownership and other reasons relating to your epkhosting.com account. From time to time, as a member of epkhosting.com, you will receive emails on promotions and other important updates regarding your account.

Service Policy

We reserve the right to discontinue or modify our services, plans, pricing and anything else related to this website at any time. We are not responsible for your data and can only offer a 99.9% up-time guarantee. That’s the standard up-time guarantee with all web hosts which means up to 3.5 days of downtime for maintenance, upgrades, etc. (365 x 0.99 = 361.35 days of up-time).

Support Policy

Our Technical Support is available by email to members of EPKhosting.com 24/7 with a response time of 2 business days. We are here to guide you and answer all your questions regarding your domain name, your email accounts, your website or other matters relating to your account. Please open a support ticket if you require further assistance.

Software Warranty

EPKhosting.com does not provide a warranty on the platform or any software integrated into the system. Our service involves marrying themes and plugins into WordPress for a customized band site platform tailored for do it yourself musicians. Some of the software deployed on our servers is open-source and free to the WordPress community. We claim no ownership on any of the software we use and offer only a managed platform to use it.

Data Policy

We are not responsible for backing up your data, please backup your own data.

Cancellation Policy

Members are free to delete their EPK any time they wish, please login to your EPK and go to Tools > Delete Site

Refund Policy

All sales are final, so we encourage you to ask questions before making a purchase or to take advantage of our free epk hosting plan with subdomain.epkhosting.com

Billing Policy

We reserve the right to suspend your account for non-payment and will terminate it after 90 days of non-payment. This does not apply to free accounts.